Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects your personal information when you visit our website at meal-acfp.click, place orders online, subscribe to our communications, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner consistent with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with this Privacy Policy, please discontinue use of our website and services immediately.

1. About Us

Anthony's Coal Fired Pizza is a food service company operating through the website meal-acfp.click. We provide online food ordering, restaurant information, promotional offers, and related services to our customers across the United States.

• Company Name: Anthony's Coal Fired Pizza
• Website: meal-acfp.click
• Email: [email protected]

For all privacy-related inquiries, requests, or concerns, please contact us using the information provided in Section 15 of this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at meal-acfp.click
• Customers who place online food orders through our website or affiliated platforms
• Subscribers to our email newsletters, promotional offers, and loyalty programs
• Individuals who contact us through our customer support channels
• Any person who interacts with our digital services, mobile features, or social media pages

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party platforms you visit independently.

3. Information We Collect

We collect various categories of personal information depending on how you interact with our website and services. The categories of information we collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing address and delivery address
• Date of birth (for age verification or promotional purposes)
• Username and password for account access

3.2 Payment and Transaction Information

When you place an order or make a purchase, we collect payment-related information necessary to process your transaction. This may include:

• Credit or debit card information (processed securely through third-party payment processors; we do not store full card numbers on our servers)
• Billing address
• Order history, transaction amounts, and purchase details
• Refund or return-related information

3.3 Usage and Behavioral Data

When you visit our website, we automatically collect certain technical and behavioral information, including:

• Pages viewed and time spent on each page
• Search queries conducted on our website
• Links clicked and buttons interacted with
• Menu items viewed or added to cart
• Frequency and timing of visits
• Referring URLs and exit pages
• Scrolling and navigation behavior

3.4 Device and Technical Information

We collect device and technical information automatically, including:

• IP address and approximate geographic location derived therefrom
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Screen resolution and display settings
• Language settings
• Internet service provider (ISP)
• Time zone settings
• Unique device identifiers

3.5 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect data about your browsing behavior and preferences. For a full description of how we use cookies, please refer to Section 10 (Cookie Usage) of this Privacy Policy.

3.6 Communications and Feedback

If you contact us via email, phone, or contact forms, we collect:

• The content of your messages and any attachments
• Your contact details as provided
• Records of correspondence and support tickets
• Survey responses and customer feedback
• Reviews or ratings you submit regarding our food or services

3.7 Promotional and Marketing Data

When you subscribe to our newsletters, loyalty programs, or promotional campaigns, we collect:

• Email address and communication preferences
• Coupon redemption history
• Responses to promotional offers and campaigns
• Referral information

3.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with our social media presence)
• Third-party delivery platforms and aggregators
• Analytics providers and advertising partners
• Publicly available sources

4. How We Use Your Information

We use the personal information we collect for the following purposes, each of which is based on a legitimate legal basis under applicable U.S. law:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, whether for pickup or delivery
• Managing your online account and login credentials
• Sending order confirmations, receipts, and status updates
• Facilitating payment processing and fraud prevention
• Coordinating with delivery drivers, third-party fulfillment services, or partner platforms

4.2 Customer Support and Communication

• Responding to your inquiries, complaints, and support requests
• Providing assistance with orders, billing issues, or account access
• Sending service-related announcements and operational notices

4.3 Marketing and Promotional Activities

• Sending promotional emails, special offers, and newsletters (subject to your consent and opt-in preferences)
• Personalizing promotional content based on your order history and preferences
• Administering loyalty programs, referral programs, and contests
• Conducting retargeting advertising campaigns on third-party platforms
• Notifying you of new menu items, seasonal promotions, and location openings

4.4 Website Analytics and Performance Improvement

• Analyzing website traffic, user behavior, and engagement patterns
• Improving the functionality, design, and content of our website
• Testing new features, menu presentations, and website layouts
• Measuring the effectiveness of advertising campaigns

4.5 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Detecting, investigating, and preventing fraudulent activity or security threats
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, property, and safety of our customers, employees, and the public

4.6 Business Operations

• Internal record-keeping and business administration
• Financial reporting, auditing, and accounting purposes
• Business continuity planning and risk management
• Due diligence in connection with mergers, acquisitions, or asset sales

5. Legal Basis for Processing Personal Information

Under applicable United States privacy law, including the CCPA/CPRA, we process your personal information based on the following legal grounds:

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with third parties in the following circumstances:

6.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business and delivering our services. These service providers are contractually obligated to protect your personal information and may only use it for the specific purposes for which it was shared. Categories of service providers include:

• Payment processors: To securely handle credit and debit card transactions
• Delivery and logistics partners: To fulfill food delivery orders
• Email marketing platforms: To manage and distribute promotional communications
• Analytics providers: Such as Google Analytics, to analyze website performance and user behavior
• Customer support software: To manage support tickets and communications
• Cloud hosting and IT infrastructure providers: To store and manage our data securely
• Advertising networks: For targeted and retargeted advertising campaigns

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law or in good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Respond to subpoenas, search warrants, or other lawful process
• Cooperate with regulatory or law enforcement investigations
• Protect the legal rights or safety of our company, customers, or employees
• Prevent imminent harm or illegal activity

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity or successor organization. We will notify you via email or a prominent notice on our website if such a transfer occurs, and we will ensure that the receiving party agrees to honor this Privacy Policy.

6.4 Aggregated and De-Identified Data

We may share aggregated or anonymized data that does not personally identify you with third parties for research, marketing, business analytics, or other purposes. This information cannot reasonably be used to identify you as an individual.

6.5 With Your Consent

We may share your personal information with other third parties when you have given us explicit consent to do so, such as when you participate in co-branded promotions or choose to connect your account with a third-party platform.

7. Data Security Measures

We take the security of your personal information seriously and implement a combination of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

7.1 Technical Safeguards

• Secure Sockets Layer (SSL) encryption for all data transmitted between your browser and our website
• Encryption of sensitive data at rest, including payment information
• Firewalls and intrusion detection systems to monitor network traffic
• Regular security vulnerability scanning and penetration testing
• Multi-factor authentication for administrative access to our systems
• Regular software updates and security patches

7.2 Administrative Safeguards

• Access controls limiting employee access to personal information on a need-to-know basis
• Privacy and security training for all employees who handle personal data
• Data processing agreements with all third-party service providers
• Regular internal privacy and security audits
• Incident response plan for data breaches or security events

7.3 Physical Safeguards

• Secure data centers with restricted physical access
• Surveillance and monitoring systems in facilities storing data infrastructure

8. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information under applicable U.S. privacy laws. We are committed to honoring these rights and will respond to verified requests within the timeframes required by law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share it.
• Right to Access: You have the right to request a copy of the specific pieces of personal information we have collected about you in a portable and readily usable format.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions permitted by law (such as completing transactions, maintaining legal records, or security purposes).
• Right to Correction: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. We do not sell your personal information for monetary compensation; however, certain sharing for advertising purposes may constitute "sharing" under CPRA.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to those purposes permitted by law.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide a lower quality of service because you exercised your privacy rights.

8.2 General Rights for All U.S. Residents

Regardless of your state of residence, we provide the following privacy options to all users:

• Access and Review: You may log into your account at any time to review and update your personal profile information.
• Email Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].
• Cookie Preferences: You may manage cookie preferences through your browser settings or our cookie consent tool.
• Account Deletion: You may request the deletion of your online account by contacting our privacy team.

8.3 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, please submit a verified consumer request by:

• Emailing us at: [email protected] with the subject line "Privacy Rights Request"
• Visiting our website at: meal-acfp.click and using the privacy request form (if available)

We will verify your identity before processing your request. Verification may require you to provide certain identifying information consistent with what we have on file. We will respond to verified requests within 45 days of receipt, or within an extended period of up to an additional 45 days if reasonably necessary, with prior notice.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization signed by you and may be required to verify their own identity.

9. Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in a manner that makes it impossible to re-identify you.

10. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver targeted advertising. Cookies are small text files stored on your device by your web browser.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in to your account, add items to your cart, and complete checkout. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, including which pages are visited most frequently. We use this data to improve our website's performance. Examples include Google Analytics cookies.
• Functionality Cookies: These cookies remember your preferences, such as saved delivery addresses, language settings, and menu customizations, to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests on our website and third-party platforms. They track your browsing activity across websites to build a profile of your interests.
• Social Media Cookies: Set by social media services (such as Facebook or Instagram) that we integrate into our website, allowing you to share content or connect your social accounts.

10.2 Managing Your Cookie Preferences

You can control and manage cookies in the following ways:

• Through our cookie consent banner upon your first visit to our website
• Through your browser settings, which typically allow you to refuse, delete, or control cookies
• By opting out of Google Analytics tracking at tools.google.com/dlpage/gaoptout
• Through the Digital Advertising Alliance's opt-out tool at optout.aboutads.info

Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access account features. For full details on our cookie practices, please refer to our Cookie Policy, available on our website.

11. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. Our services are not directed at children, and we do not market food products or services specifically to minors.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take immediate steps to delete such information from our records. If you believe that we may have inadvertently collected information from a minor, please contact us immediately at [email protected].

We comply with the Children's Online Privacy Protection Act (COPPA) and will not knowingly process data from children under the age of 13 without parental consent, consistent with federal law requirements.

12. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and our website is operated from and primarily directed at users located within the United States. All personal information we collect is processed and stored on servers located in the United States.

If you are accessing our website from outside the United States — for example, while traveling internationally — please be aware that your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence. By using our website from an international location, you consent to the transfer of your personal information to the United States for the purposes described in this Privacy Policy.

If we need to transfer personal data internationally in connection with third-party service providers located outside the United States, we will ensure that appropriate safeguards are in place, including contractual obligations consistent with applicable privacy standards.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media pages, food delivery platforms, or online services. These third-party platforms have their own privacy policies and data practices, which we do not control. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party platforms you visit or use in connection with our services.

Common third-party platforms you may encounter in connection with our services include, but are not limited to:

• Online food delivery aggregators (e.g., DoorDash, Uber Eats, Grubhub)
• Social media platforms (e.g., Facebook, Instagram, Twitter/X)
• Payment processors (e.g., Stripe, PayPal)
• Map and location services (e.g., Google Maps)

14. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, business operations, or technology. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Privacy Policy prominently on our website at meal-acfp.click
• Send an email notification to registered account holders if the changes are significant

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

15. How to File Complaints with a Data Protection Authority

If you believe that we have not adequately addressed your privacy concerns or have violated applicable privacy law, you have the right to file a complaint with relevant data protection or consumer protection authorities.

15.1 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA), the state agency responsible for enforcing the CCPA and CPRA:

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

California residents may also file complaints with the California Attorney General's Office at oag.ca.gov.

15.2 All U.S. Residents

All U.S. residents may file consumer protection complaints with the Federal Trade Commission (FTC):

• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

Residents of other states may also have the right to file complaints with their respective state attorney general's office or designated privacy enforcement authority. We encourage you to first contact us directly so that we have the opportunity to resolve your concerns.

16. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your privacy rights, please do not hesitate to contact our privacy team using the following information:

When contacting us regarding a privacy rights request, please include the following information to help us respond efficiently:

• Your full name
• Email address associated with your account (if applicable)
• A clear description of your request or concern
• The specific right you wish to exercise (e.g., access, deletion, correction)
• Your state of residence (for CCPA purposes, if applicable)

We are committed to resolving all legitimate privacy inquiries promptly and professionally. Our privacy team will acknowledge receipt of your request and provide a substantive response within the timeframes required by applicable law.